SparkScale Innovations LLC – Privacy Policy
1. Overview
SparkScale Innovations LLC (“we,” “our,” or “us”) respects the privacy of our players and users. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide via our mobile games, applications, and related services (collectively, the “Services”) published on the Google Play Store.
By downloading, accessing, or playing our games, you consent to the data practices described in this document. If you disagree with any part of this policy, please discontinue the use of our Services immediately.
2. Data Collection Practices
To provide a highly optimized gaming experience, we collect certain types of information. We categorize this into information you provide to us directly and information we gather automatically.
A. Information Provided Directly
- Customer Support Communications: When you reach out to us at info@sparkscaleinnovationsllc.com for technical assistance or general inquiries, we store your email address and any details you provide in your message to resolve your issue.
- User Profiles: If a game requires profile creation, we may collect your chosen username or avatar.
B. Information Gathered Automatically
When you launch and interact with our mobile games, our servers and integrated third-party SDKs automatically record specific data points:
- Device Identifiers: We collect your device’s Google Advertising ID (AAID), IP address, device make and model, operating system version, and system language.
- Usage Metrics: We track in-game behavior, such as session lengths, feature utilization, level completion rates, and navigation paths within the app.
- Technical Data: Crash logs, application programming interface (API) call statuses, and general performance metrics are monitored to ensure game stability.
3. Purpose of Data Processing
SparkScale Innovations LLC uses the collected data for the following essential business purposes:
- Core Functionality: To load your saved game progress, authenticate your device, and ensure the game operates smoothly on your specific hardware.
- Service Improvement: To analyze technical data and usage metrics to identify bugs, release patches, and design better future updates.
- Monetization & Advertising: To deliver in-game advertisements that keep our games free to play. We use Advertising IDs to limit the number of times you see a specific ad and to measure the effectiveness of our user acquisition campaigns.
- Security: To detect fraudulent activity, prevent cheating, and protect the integrity of our gaming ecosystem.
4. Third-Party Partners and Google Play Ecosystem
Because our games are distributed via the Google Play Console, we integrate deeply with Google’s ecosystem and other certified third-party service providers.
- Google Play Services: Information such as achievements, leaderboards, and in-app purchase authentication is processed securely through Google Play.
- Advertising Networks: We partner with certified ad networks to display banners, interstitials, and rewarded videos. These networks may collect your Advertising ID and IP address to serve contextual or targeted ads.
- Analytics Providers: We utilize tools to aggregate user data, which helps us understand broader player trends without personally identifying individual users.
Note: You have the right to reset your device’s Advertising ID or opt-out of personalized ads entirely via your Android device’s “Settings” menu under the “Privacy” or “Google” tabs.
5. Data Security Measures
We implement standard industry protocols to safeguard your information against unauthorized access, alteration, disclosure, or destruction. Data transmitted between your device and our servers (or our partners’ servers) is encrypted using secure protocols (such as HTTPS). However, please recognize that no digital transmission over the internet or mobile networks is 100% secure.
6. Data Retention and Deletion
We retain your data only for the period necessary to fulfill the purposes outlined in this policy or as required by applicable legal obligations.
If you wish to have your data deleted, or if you want to revoke consent for future data collection, you can uninstall our games. For specific data deletion requests regarding information tied to your email address or support tickets, please email our support team directly.
7. Global Data Rights (GDPR & CCPA)
Depending on your region of residence, you may possess specific legal rights regarding your personal data. These include the right to:
- Request a copy of the data we currently process.
- Request corrections to any erroneous data.
- Request total erasure of your data (“Right to be Forgotten”).
- Opt-out of the sale or sharing of your data for targeted advertising.
All such requests should be directed to info@sparkscaleinnovationsllc.com, and we will process them in accordance with applicable regional laws.
8. Protection of Children
SparkScale Innovations LLC designs games for a general audience. We do not intentionally collect, solicit, or maintain personally identifiable information from children under the age of 13 (or under 16 in certain European jurisdictions). If a parent or guardian discovers that a child has provided us with personal information without their consent, they should contact us immediately so we can expunge the data from our records.
9. Modifications to This Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in our games, shifts in standard industry practices, or new legal mandates from platforms like the Google Play Console. Any revisions will be posted on this page with an updated “Last Updated” date at the top.
10. Contact Information
For any questions, concerns, or requests relating to this Privacy Policy or your data, please reach out to us at:
SparkScale Innovations LLC Email: info@sparkscaleinnovationsllc.com